Decision Support

What is Decision Support?

Decision support systems (DSS) are human-centered technologies designed to enhance decision-making under uncertainty, time pressure, and cognitive load. These systems collect and process sensor, context, and performance data to identify critical situations, prioritize information, and suggest or automate courses of action.

In defense, security, and high-risk environments, decision support systems function as cognitive extensions of the human operator - supporting sensemaking, option assessment, and real-time action when the stakes are high and the margin for error is low.

Modern DSS architectures are increasingly adaptive, data-driven, and integrated with biosignal-informed cognitive models - enabling not just better decisions, but better timing and delivery of decision-relevant content.

Our Expertise

At HML, we develop and evaluate decision support systems tailored to complex, mission-critical scenarios. Our approach combines psychophysiological monitoring, cognitive modeling, and interface design to ensure that support mechanisms align with the operator’s current state and task environment.

Core capabilities include:

• Real-time integration of cognitive state indicators into decision support system (DSS) logic, enabling adaptive alerts based on workload, fatigue, or attentional lapses

• Context-aware prioritization and filtering of decision-relevant information, reducing overload and optimizing situational clarity for operators

• Hybrid decision architectures combining human judgment with machine-derived recommendations, leveraging explainable AI and traceable decision paths

• Mission-specific evaluation of DSS effectiveness, conducted in simulation labs, rehearsal environments, or operational testbeds

• Design of multimodal user interfaces for decision delivery, incorporating visual, auditory, haptic, or combined channels optimized for stress-resistant communication

We focus on augmenting - not replacing - human decision-making in dynamic and uncertain environments.

What We Offer

HML provides concept development, system design, and scientific evaluation for decision support systems across a range of use cases in defense and security:

• Cognitive state-adaptive decision support system (DSS) modules, designed for cockpit systems, command-and-control platforms, and remote operations

• Data pipelines for mission-critical information fusion and prioritization, ensuring timely and context-relevant decision inputs

• Prototype development for context-sensitive recommendation systems, enabling adaptive decision pathways based on operational dynamics

• Evaluation protocols for assessing decision support impact on mission performance and user trust, covering both objective and subjective performance indicators

• Consulting on DSS integration into human-in-the-loop architectures, with a strong focus on accountability, transparency, and reliability in critical operations

We deliver scientifically validated, ethically sound, and operationally aligned decision support capabilities that empower human operators when it matters most.

Get in Touch

Are you planning to integrate decision-support capabilities into your operational systems, simulation environments, or command platforms? We would be pleased to discuss your objectives and provide guidance, design expertise, or collaborative development tailored to your needs.